X1 Pipeline Inc. ("X1 Pipeline," "Company," "we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By accessing or using the X1 Pipeline Service, you agree to the terms of this Privacy Policy.
Account and Registration Information — when you create an account, we collect:
Payment and Billing Information — for paid services, we collect credit card details and billing address (processed through secure third-party payment processors), transaction history, and subscription information.
Communication Data — messages sent through our platform, customer support inquiries and correspondence, feedback and survey responses, and email communications and preferences.
Professional Information — investment history and preferences, company financials and business plans (when shared), meeting notes and interaction records, and document uploads and shared files.
Input Data — prompts, queries, and requests submitted to AI features; documents analyzed by our AI systems; search terms and filters used; preferences and customization settings.
AI-Generated Content — reports, analyses, and recommendations generated for you; AI-assisted communications and drafts; personalized insights and suggestions; model outputs and responses.
We may collect LinkedIn profile data (with your permission), other professional networking platform information, and publicly available company information including news articles, press releases, and public filings.
We use anonymized and aggregated interaction data to improve our AI systems. We do not use your confidential business information to train models that compete with your interests. We also use data for personalizing AI outputs, quality assurance, and ensuring AI outputs comply with our policies.
We work with trusted third-party service providers including payment processors, cloud infrastructure providers, analytics providers, AI technology partners, and customer support tools. All service providers are bound by strict confidentiality agreements.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will provide notice and ensure the receiving party honors this Privacy Policy.
We may disclose information when required by law, court orders, regulatory requirements, or to protect rights, property, safety, or to investigate suspected fraud or security breaches.
You retain rights to content you input into our AI systems. AI-generated content is provided for your use, subject to our Terms of Service. We may review AI interactions to ensure system performance and safety. We implement measures to reduce bias in AI outputs, though perfect accuracy cannot be guaranteed.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records as required by law.
When you delete your account, personal information is deleted or anonymized within 90 days. Some information may be retained for legal compliance. Backup systems may retain data for additional periods as technically necessary. Anonymized data used for AI training may be retained longer to maintain model performance.
You may request deletion of specific data categories by contacting us at info@x1pipeline.com. We will honor requests where legally and technically feasible.
To exercise these rights, contact us at info@x1pipeline.com. We may require identity verification before fulfilling requests. Our platform does not currently respond to "Do Not Track" browser signals, but we provide granular privacy controls through your account settings.
While we implement strong security measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security but will notify you of any material security breaches as required by law.
You can control cookies through your browser settings, but note that disabling certain cookies may limit platform functionality. We provide cookie preference controls in your account settings. We use third-party analytics and marketing tools that may set their own cookies, governed by their respective privacy policies.
Your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure adequate protection through Standard Contractual Clauses, adequacy decisions, and recognized privacy certification frameworks.
We comply with applicable privacy laws worldwide, including the European Union's GDPR, California's CCPA and CPRA, and other applicable regional privacy laws.
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take immediate steps to delete such information and terminate the associated account.
When our AI systems are used for decisions that may significantly impact users, we provide information about the decision-making process, implement human oversight for high-impact decisions, offer mechanisms for appeal and review, and work to minimize algorithmic bias and discrimination.
We monitor and adapt to evolving AI regulations and industry standards, updating our practices as necessary to maintain compliance.
We may update this Privacy Policy periodically to reflect changes in our data practices, new legal requirements, technological developments, or user feedback. For material changes, we will update the "Effective Date," provide prominent notice on our platform, send email notifications to registered users, and allow a reasonable transition period.
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
For privacy-related questions, requests, or concerns, please contact us. We will respond within 30 days of receipt.
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.