Effective Date: January 1, 2025

X1 Pipeline Inc. ("X1 Pipeline," "Company," "we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our AI-powered website, platform, and related services (collectively, the "Service").

By accessing or using the X1 Pipeline Service, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Service. This Privacy Policy should be read in conjunction with our Terms of Service.

1. Information We Collect

We collect various types of information to provide and improve our AI-powered services:

1.1 Personal Information

Account and Registration Information: When you create an account, we collect:

• Name, email address, phone number

• Company name, job title, professional role

• LinkedIn profile or other professional networking information

• Profile photo and biographical information

• Investment preferences and criteria (for investors)

• Company details and funding information (for startups)

Payment and Billing Information: For paid services, we collect:

• Credit card details and billing address (processed through secure third-party payment processors)

• Transaction history and subscription information

• Tax identification numbers when required

Communication Data: Information from your interactions with us, including:

• Messages sent through our platform

• Customer support inquiries and correspondence

• Feedback and survey responses

• Email communications and preferences

Professional Information: Data related to your business activities:

• Investment history and preferences

• Company financials and business plans (when shared)

• Meeting notes and interaction records

• Document uploads and shared files

1.2 AI Interaction Data

Input Data: Information you provide to our AI systems:

• Prompts, queries, and requests submitted to AI features

• Documents analyzed by our AI systems

• Search terms and filters used

• Preferences and customization settings

AI-Generated Content: Content created through our AI systems:

• Reports, analyses, and recommendations generated for you

• AI-assisted communications and drafts

• Personalized insights and suggestions

• Model outputs and responses

1.3 Technical and Usage Information

Device and Technical Data:

• IP address, browser type, and operating system

• Device identifiers and hardware information

• Browser settings and installed plugins

• Screen resolution and device capabilities

Platform Usage Information:

• Pages visited and features used

• Click patterns and navigation behavior

• Time spent on different sections

• Search queries and filter selections

• File downloads and uploads

Performance and Analytics Data:

• Platform performance metrics

• Error logs and diagnostic information

• A/B testing participation and results

• Feature usage statistics

1.4 Third-Party Information

Social and Professional Networks: Information from connected accounts:

• LinkedIn profile data (with your permission)

• Other professional networking platform information

• Social media profiles when relevant to business use

Public Business Information:

• Publicly available company information

• News articles and press releases

• Industry databases and directories

• Government filings and public records

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Provision and Account Management

• Creating, verifying, and managing your account

• Providing access to platform features and functionality

• Processing transactions and managing subscriptions

• Facilitating connections between users (startups and investors)

• Customizing your experience based on preferences

2.2 AI System Operations and Improvement

• Training and Improving AI Models: We use anonymized and aggregated interaction data to improve our AI systems, but we do not use your confidential business information to train models that compete with your interests

• Personalizing AI Outputs: Customizing AI-generated content based on your preferences and usage patterns

• Quality Assurance: Monitoring AI system performance and accuracy

• Safety and Content Filtering: Ensuring AI outputs comply with our policies and legal requirements

2.3 Communication and Marketing

• Sending service-related notifications and updates

• Providing customer support and responding to inquiries

• Sending marketing communications (with your consent)

• Conducting user research and feedback collection

• Notifying you of new features and improvements

2.4 Security and Legal Compliance

• Protecting platform security and preventing fraud

• Detecting and preventing abuse of our AI systems

• Complying with legal obligations and regulatory requirements

• Enforcing our Terms of Service and other policies

• Protecting our rights and the rights of our users

2.5 Business Operations and Analytics

• Analyzing platform usage and performance

• Conducting business research and development

• Planning new features and services

• Managing business operations and administration

• Preparing aggregated reports and insights

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist in delivering our services:

• Payment Processors: Secure handling of payment transactions

• Cloud Infrastructure Providers: Hosting and data storage services

• Analytics Providers: Platform performance and usage analytics

• AI Technology Partners: Supporting AI model development and deployment

• Customer Support Tools: Managing user inquiries and support tickets

All service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific services they provide to us.

3.2 Platform Users (Controlled Sharing)

• Investor-Startup Connections: Facilitating introductions between investors and startups with mutual consent

• Profile Information: Displaying professional profiles to relevant platform users

• Shared Documents: When you explicitly choose to share documents or information

• Communication Features: Messages and interactions through our platform

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction. We will provide notice and ensure the receiving party honors this Privacy Policy.

3.4 Legal Requirements and Protection

We may disclose information when required by law or to protect rights and safety:

• Compliance with legal processes, court orders, or regulatory requirements

• Protection of our rights, property, or safety

• Protection of user safety and prevention of harm

• Investigation of suspected fraud or security breaches

• Enforcement of our Terms of Service

3.5 Consent-Based Sharing

We may share your information with third parties when you provide explicit consent, such as:

• Connecting your account to third-party services

• Participating in partner programs or integrations

• Sharing information for specific business opportunities

4. AI-Specific Privacy Practices

4.1 AI Training and Model Development

• Anonymization: We anonymize personal data before using it for AI training

• Opt-Out Options: You may request to opt-out of certain AI training uses (contact us for details)

• Confidentiality Protection: Your confidential business information is not used to train models that would compete with your interests

• Data Minimization: We only use the minimum data necessary for AI system improvement

4.2 AI Output and Generated Content

• Content Ownership: You retain rights to content you input into our AI systems

• Generated Content: AI-generated content is provided for your use, subject to our Terms of Service

• Quality Assurance: We may review AI interactions to ensure system performance and safety

• Bias Mitigation: We implement measures to reduce bias in AI outputs, though perfect accuracy cannot be guaranteed

4.3 AI System Security

• Input Monitoring: We monitor AI inputs to prevent abuse and ensure system security

• Output Filtering: AI outputs are filtered for safety, accuracy, and policy compliance

• Model Protection: We implement technical measures to protect our AI models from unauthorized access or extraction

5. Data Retention and Deletion

5.1 Retention Periods

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations and regulatory requirements

• Resolve disputes and enforce our agreements

• Maintain business records as required by law

5.2 Data Deletion

Account Deletion: When you delete your account:

• Personal information is deleted or anonymized within 90 days

• Some information may be retained for legal compliance

• Backup systems may retain data for additional periods as technically necessary

AI Training Data: Anonymized data used for AI training may be retained longer to maintain model performance and comply with AI development best practices.

5.3 User Control

You may request deletion of specific data categories by contacting us. We will honor requests where legally and technically feasible, though some information may be retained for legitimate business purposes or legal requirements.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Correction Rights

• Data Access: Request copies of personal information we hold about you

• Data Correction: Request correction of inaccurate or incomplete information

• Data Portability: Request your data in a structured, machine-readable format

6.2 Control and Deletion Rights

• Data Deletion: Request deletion of your personal information (subject to legal exceptions)

• Processing Restriction: Request limitation of how we process your data

• Objection Rights: Object to certain types of data processing

6.3 Communication Preferences

• Marketing Opt-Out: Unsubscribe from marketing communications at any time

• Notification Preferences: Control which service notifications you receive

• AI Interaction Preferences: Adjust settings for AI feature usage and data use

6.4 Exercising Your Rights

To exercise these rights, contact us at info@x1pipeline.com. We may require identity verification before fulfilling requests. We will respond within the timeframes required by applicable law.

6.5 Do Not Track and Global Privacy Control

Our platform does not currently respond to "Do Not Track" browser signals, but we provide granular privacy controls through your account settings.

7. Security and Data Protection

7.1 Technical Safeguards

We implement industry-standard security measures:

• Encryption: Data encryption in transit and at rest

• Access Controls: Role-based access to personal information

• Network Security: Firewalls, intrusion detection, and monitoring systems

• AI System Security: Specialized protections for AI model and training data

7.2 Organizational Safeguards

• Employee Training: Regular privacy and security training for all staff

• Access Limitations: Strict need-to-know access policies

• Incident Response: Procedures for detecting and responding to security breaches

• Vendor Management: Security requirements for all service providers

7.3 Limitations

While we implement strong security measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security but will notify you of any material security breaches as required by law.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Essential Cookies: Required for platform functionality

• Account authentication and security

• Shopping cart and payment processing

• Platform features and navigation

Performance and Analytics Cookies:

• Platform usage analytics and optimization

• A/B testing and feature performance measurement

• Error tracking and system monitoring

Personalization Cookies:

• User preferences and settings

• AI system personalization

• Customized content and recommendations

Marketing and Advertising Cookies:

• Targeted advertising and marketing campaigns

• Social media integration and sharing

• Conversion tracking and attribution

8.2 Cookie Management

You can control cookies through your browser settings, but note that disabling certain cookies may limit platform functionality. We provide cookie preference controls in your account settings.

8.3 Third-Party Tracking

We use third-party analytics and marketing tools that may set their own cookies. These are governed by the respective third parties' privacy policies.

9. International Data Transfers and Jurisdictional Considerations

9.1 Data Transfer Mechanisms

Your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure adequate protection through:

• Standard Contractual Clauses: EU-approved contract terms for international transfers

• Adequacy Decisions: Transfers to countries with adequate privacy protection

• Certification Programs: Participation in recognized privacy frameworks

9.2 Cross-Border AI Operations

Our AI systems may process data across multiple jurisdictions to provide optimal service performance while maintaining appropriate privacy protections.

9.3 Regional Privacy Laws

We comply with applicable privacy laws worldwide, including:

• European Union: General Data Protection Regulation (GDPR)

• California: California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

• Other Jurisdictions: Additional regional privacy laws as applicable

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take immediate steps to delete such information and terminate the associated account.

11. AI Industry-Specific Considerations

11.1 Algorithmic Decision-Making

When our AI systems are used for decisions that may significantly impact users:

• We provide information about the decision-making process

• We implement human oversight for high-impact decisions

• We offer mechanisms for appeal and review

• We work to minimize algorithmic bias and discrimination

11.2 AI Transparency

• We provide general information about our AI capabilities and limitations

• We disclose when content is AI-generated where legally required

• We maintain documentation of AI system governance and oversight

• We participate in industry initiatives for responsible AI development

11.3 Emerging AI Regulations

We monitor and adapt to evolving AI regulations and industry standards, updating our practices as necessary to maintain compliance.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our data practices or services

• New legal requirements or regulatory guidance

• Technological developments and industry best practices

• User feedback and privacy enhancement opportunities

12.1 Notification Process

For material changes, we will:

• Update the "Effective Date" at the top of this policy

• Provide prominent notice on our platform

• Send email notifications to registered users

• Allow a reasonable transition period where appropriate

12.2 Continued Use

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Information

13.1 Privacy Questions and Requests

For privacy-related questions, requests, or concerns, contact us at:

Email: info@x1pipeline.com
Subject Line: Privacy Policy Inquiry
Response Time: We will respond within 30 days of receipt

13.2 Data Protection Officer

For users in jurisdictions that require a Data Protection Officer, contact: Email: info@x1pipeline.com.  Subject Line: Data Protection

13.3 General Contact Information

X1 Pipeline Inc.
Email: info@x1pipeline.com
Address: 2227 Weepoolow Trail Charleston, SC 29407 United States

13.4 Regulatory Complaints

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.

This Privacy Policy is effective as of the date listed above and applies to all users of the X1 Pipeline Service. Please review this policy regularly as it may be updated from time to time.